Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Ardsley come from postal codes 10502.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 272,345 ratings
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Problems in the last 24 hours in Ardsley, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Ardsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at Spectrum
Spectrum is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Ardsley, Westchester County, New York
The most recent Spectrum outage reports came from the following cities:The Bronx, Ardsley, Mount Vernon, Hackensack, Fort Lee, Pomona, White Plains, Englewood Cliffs, Yonkers, Englewood and Beverly Crest.
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| City | Problem Type | Report Time |
|---|---|---|
 The Bronx | Internet | |
| The Bronx | Internet | |
| The Bronx | Internet | |
| Ardsley | TV | |
| The Bronx | TV | |
| The Bronx |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Ardsley, New York
Latest outage, problems and issue reports in Ardsley and nearby locations:
- Luna the Alien (@lunathealien) reported fromManhattan, New York
@Ask_Spectrum I’m curious why the internet has dropped service for the past four days & now I can’t even access your support? As someone who works from home this is obviously a massive inconvenience. I’ve tried to be patient
- Sandy Weicher (@sandyweicher) reported fromManhattan, New York
@Ask_Spectrum is there a cable channel outage on the UWS? All channels are out on all tvs
- isma (@ismaeltrevi) reported fromManhattan, New York
On top of that, what made me change to @GetSpectrum was when my internet wasn’t working for hours and you could send someone to check it out 3 days later… THREE DAYS! Do you think this is acceptable? In 3 days, I switched to Spectrum and had my service installed
- Phyllis Jo Kubey (@PKubeyEA) reported fromManhattan, New York
@cbriancpa @GetSpectrum I’m sorry for your loss, and sorry for the internet issues. Hopefully, they recorded the service and you’ll be able to view later.
- Anne Grabenstetter (@AGrabenstetter) reported fromManhattan, New York
@Ask_Spectrum is there a tv outage in NYC 10065? All channels out. Internet still working for now. Any updates when will be repaired?
- John (@johnnyr1111) reported fromManhattan, New York
@Ask_Spectrum I’ve been having issues connecting to my wifi for about a week now, is there a way to reset it? I tried unplugging the modem and router and that hasn’t worked. Thanks
- AndyHat (@andyhat) reported fromManhattan, New York
LOL, we've had @verizonfios for exactly 2 weeks and now it's down for an estimated 20 hours. Cancelled that crap, and now checking what deals @GetSpectrum has to come back; may not be quite as fast but at least it was never out more than an hour.
- Joseph T. Smith (@official_jsmith) reported fromManhattan, New York
I have been waiting for my refund from @Ask_Spectrum for well over a month. Service was disconnected and I switched to Fios in August. I’ve called various times. I’ve been given various answers and explanations. Now the refund was sent to the wrong address…
- Karla Fisk (@KarlaFisk) reported fromManhattan, New York
@TheJoeKonig Nope.And thanks for this. I think maybe it’s time to cancel our spectrum subscription. @ny1 @GetSpectrum out of my life.
- TM (@TheTankCasino) reported fromBronx, New York
Live streaming television on @paramountplus is completely garbage visual quality. CBS on the @GetSpectrum app however is completely perfect visual quality.
- Jerry Coccoli (@jerry_coccoli) reported fromManhattan, New York
@Ask_Spectrum I’m callling 18556468916 and your recordings are NOT RECOGNIZING ANY GODDAMN NUMBERS I AM ENTERING? Then they disconnected me. If I can’t to an agent to set up an Installation- I WILL NOT PAY MY BILL. Somebody get back to because this is bull-crap. Jerry NYC
- NICK BLU 👑🌊 (@misterharl0w) reported fromManhattan, New York
@GetSpectrum might be the worst customer service I’ve EVER dealt with. Not only have they gone and used loopholes to avoid crediting me for a package I didn’t add, but now if I cancel it my bill will go up anyway because they’ll cancel my promotion… #FIOS me pls 🙏🏼😤
- LC222 (@LC22255) reported fromManhattan, New York
@GetSpectrum you people are crooks & criminals. Never in my life would I recommend your services to my own worst enemy. TWO YEARS of paying for internet that doesn’t work. Dealing w/ your God-awful dim as dust representatives. GET VERIZON #spectrum #spectruminternet
- Austin Ku (顧忠光) 🌈❤️ (@secretaustinman) reported fromWashington Heights, New York
also got erroneous text last night and then erroneous vm this morning saying service is complete but both times it wasn’t, confirmed by my calling customer service # and getting automated response that internet is still out. (now almost 24 hours later) @Ask_Spectrum 🤨
- haley (@hlyrat) reported fromManhattan, New York
your business model and also ur internet service is a sick joke @GetSpectrum
- AVIRAJ (@aviraj111) reported fromManhattan, New York
@VerizonSupport I gave a shout for long. Finally switched to @GetSpectrum and got the internet in less than a few hours. Hope your team improves on customer care.
- AVIRAJ (@aviraj111) reported fromManhattan, New York
@VerizonSupport I gave a shout for long. Finally switched to @GetSpectrum and got the internet in less a few hours. Hope your team improves on customer care.
- John (@johnnyr1111) reported fromManhattan, New York
@Ask_Spectrum is there an outage in 10023? I’ve had choppy internet for over an hour now and I can’t work like this
- seven costanza (@maroonchevron) reported fromManhattan, New York
The juxtaposition of @GetSpectrum constantly sending emails/snail mail about adding cable/phone plans while also having CONSTANT internet outages.🤔🙃If Spectrum spent A FRACTION of what they spend on advertising on improving their internet, half of my problems would be solved.
- Previn Naidu 🇺🇸🇸🇬 (@PrevDiesel) reported fromManhattan, New York
@Ask_Spectrum It was just fixed, appreciate the support team reaching out. Thanks
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- HER. (@CCxo____) reported
@DJWavvy @Ask_Spectrum Lol looks like there was an outage earlier.
- District 13th Hollywood (@District13Rep) reported
@GetSpectrum @GetSpectrum Internet is out of service again - 2x in two-days, #SpectrumFail needs to credit every affected customers’ internet bill - for the outage. #SpectrumSucks
- Helena Cortázar (@helenCtl) reported
Wondering when service outage will be restored in Hollywood. Been out since last night. @Ask_Spectrum 🫠🫠🫠🫠
- James L. Turman Jr. (@H60turbo) reported
@Ask_Spectrum it’s absolutely mind blowing the apathy and dishonesty from Spectrum Mobile customer service. Ordered a flip phone, decided to upgrade 2 days after receiving it. I’ve spent the last 30 days trying to return the flip phone. Been lied to and blown off…be better
- ITZxUNKXWN (@lowkey_unknxwn) reported
@Ask_Spectrum Is there an outage in the 29486 area?
- Stattax (@TheRealStattax) reported
Duuuude wtf is with your ****** service @GetSpectrum paying for 100mb/s and barely getting 15mb/s
- Karen Holton (@KarenHolton16) reported
@Ask_Spectrum how long is internet service in area code 66209 expected to be down?
- District 13th Hollywood (@District13Rep) reported
@ATT @GetSpectrum Internet is out of service again - 2x in two-days, #SpectrumFail needs to credit every affected customers’ internet bill - for the outage. #SpectrumSucks
- 🫶🏼 (@Alejaxo_) reported
Sick of @GetSpectrum having internet outages. They raised my bill and still gave Internet outages damn near every day… any suggestions for other Internet carriers?
- Dr. Pepper Malpractice (@Durbikins) reported
.@GetSpectrum STOP DISCONNECTING BIIIIITCH. DONT INTERRUPT A MAN’S FINAL FANTASY XIV DAILIES
